We hope you love your purchase but if you’ve changed your mind, no problem you can return your order. You have 28 days (except for promotional items to return your item(s). If the item is new and unused, with all the labels and tags intact, and in its original packaging, you’ll get a full, no quibble refund. If your product is damaged or faulty, we’ll refund your delivery charge too.

Personalised items are not eligible for any return.

Refunds take 5-7 working days depending on your card provider. If you’re returning the products, all we ask is that you take reasonable care of them while they are in your possession.

When returning products, for whatever reason, please ensure where possible that before they are sent, your purchase is repackaged in a suitable way, ideally using the original packaging it was delivered in. If your purchase is not repackaged correctly (for example, because it’s not safe or parts could fall out and go missing).

Please contact us via our contact form here with all the relevant details including your order number.